Full Time

Business Analyst

Posted 1 week ago
Petaling Jaya
RM2,500 - RM3,500 per month
Application ends: June 9, 2022
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Job Description

Job Description
The Client Service (CS) Team is responsible for the execution, managing and delivery of projects and is expected to maintain client relationships through quality servicing

Responsibilities

Client Servicing – maintain a good relationship with clients and answer standard questions regarding ongoing projects as well as other services; build up knowledge on the FMCG industry to answer more advanced queries and recommend solutions
Project Management –In charge of preparation, execution, and delivery of projects with guidance from superior (includes briefing, scheduling, resource allocation and reporting)
Promotion Tracking – Guide clients on how to use our system & answer questions on the tracking process; includes providing suggestions to assist clients in report generation
Data Analysis – to compile and clean raw data from audits into a suitable reporting format; analyse data and provide on market insights
Category Management – Analyse market data and prepare planogram, with recommendations provided to clients
Present on Project Reports (includes analysis and reviews) to client
Proactive in monitoring and responding to any issues in a timely manner
Takes initiative in seeking resources/assistance
Build up knowledge on all company services & participate in developing internal enhancement on company services
Training will be provided on the FMCG Industry, Excel, PowerPoint, Presentation Skills as well as relevant Planogram software

Expectations

A member of the CS Team should be curious about the ongoings of the market and driven to find connections on how changes in the market will affect projects and clients. They are a team player who supports and collaborate with peers. Above all, they are resilient in their efforts to build up their industry knowledge

We have openings for CS Assistant as well as CS Executive, further information on the responsibilities of each position will be provided during the interview session

Job Requirements:

We welcome Fresh Graduates to apply
Possess at least a degree in Business Administration / Marketing or equivalent
Eagerness to learn and work in a Market Research environment
Eagerness to contribute in a team-oriented environment
Excellent written and verbal communication skills in English
Pleasant personality, responsible, self-motivated, and willing to learn attitude
Basic MS Excel & PowerPoint application
Applicants should possess their own transport
Working hours/days: 9.00 am – 6.00 pm, Monday – Friday; willing to work on weekends when required